August 11, 2005
New Reporting Choices from Main Menu
All Major Report Categories Are Directly Accessible From the Main Menu
New Reporting Choices from Main Menu
The older reporting interface is in the process of being phased out in favor of our newer visual reporting and trending engine. To this end, the Main Menu and drop-down menus have been modified to promote the newer reports. Older reports are still accessible via the Old Reports link found either at the bottom of the Main Menu page or the top of the Reporting drop-down menu.
The Main Menu now displays a list of the available reports under the Reports area (as shown below):
August 11, 2005
Default Issue Status
Set the Default Status to 'Pending' to Hide Published Newsletter Until it is Approved
Default Issue Status
The status setting of an issue is used to determine whether or not the issue is accessible through the archive and/or primary microsite address.
The available status options are as follows:
Only issues that have an Approved status will appear in the archive and at the primary microsite address.
If you are working on your newsletter or another type of communication and do not want this information to be accessible to others until the information is ready for publication, set the status of the issue to something other than 'Approved'.
By default, each new issue you create will have an 'Approved' status. This default can be changed through the Default Issue Status setting accessible through the Publishing Options page. For example, if you change the Default Issue Status to 'Pending' then after each issue is created you must explicitly set the issue status to 'Approved' in order for the issue to be accessible through the archive or primary microsite address.
July 1, 2005
Improved Page Heading Element Formatting
Reduce Margin Setting to Fit Your Banner to the Page
A common layout design technique is to create a banner that is the same number of pixels wide as the newsletter page. Due to design limitations of the Header element, this technique required the use of a Custom HTML Element or use of the Before / After settings and a separately uploaded banner image.
An improvement to the Page Heading element now allows you to format your banner (which has been uploaded via the Title and Headings area) so that it can fit exactly to the page width. This makes the implementation of your design easier to configure and maintain.
To configure a banner that fits the page width, perform the following steps:
1. Click the Page Layout button within the Layout Editor and find your page width (in pixels).
2. While in the Layout Editor, click the EDIT button on the top left of the Page Heading element.
3. Set the Margin Size (under the Border and Colors section) to zero. Then click to Save the element settings and again to save the layout.
4. Using picture editing software, adjust your banner image to have the same pixel width as the page (e.g., 650 pixels).
5. Go to Title and Headings and upload your banner image.
Preview your newsletter to see the result.
May 2, 2005
Use different FROM and REPLY TO addresses
Have replies to your mailings be sent to a different address than your FROM address.
When sending your emails, a new Reply-to field has been added underneath the FROM address fields. By default, the address that appears here will be the same as the FROM address. By changing this address, you can change which email address will be used when people click to reply to your message in their email program.
May 2, 2005
Miscellaneous Functionality Improvements
Confirmation Subject Line, Layout Template Picture, Default Article Sharing
Confirmation Email Subject Line
When using the Subscription Confirmation feature (accessible through the Subscription Builder), it is now possible to specify the Message Subject of the confirmation email.
Layout Template Picture
In addition to naming a layout template (when editing Issue Properties) it is also possible to assign a picture (GIF or JPEG). This picture is used to represent the design, style, or purpose of the template.
Default Article Sharing
When working with an account that will share articles with other linked accounts (i.e., a Content Library), only articles that have been explicitly shared will be available to other accounts. By default, articles are not shared and the sharing option needs to be set to the appropriate level for each article. When entering many articles that will be shared, the process can be made easier by changing the Default Article Sharing option on the Publishing Options page. This will set the sharing level for each new article automatically to the specified level when the article is first created.
April 28, 2005
Subscriber Operations in New Reporting
Move or update subscriber records that are selected by the Subscriber Detail reports
At the bottom of Subscriber Detail reports a new Subscriber Management tool can be found. This tool allows the subscriber records that are selected by the current report to be processed in one of the following ways:
||Copy the subscribers to the selected sub-list(s). These subscribers will remain in any sub-lists they are already in.|
|Move Exclusively to
||Move the subscribers out of any current sub-lists and place them into the selected sub-list(s). |
||Takes the subscriber out of the selected sub-list(s). If the subscriber is only in the selected sub-list(s), the subscriber will be considered "not in any list".|
||This will unsubscribe the selected subscribers from the specified sub-list(s). The system will remember that these subscribers have been unsubscribed from the sub-list(s).|
|Unsubscribe from all lists
||This will unsubscribe the subscriber records completely. The system will remember that this subscriber has been completely unsubscribed.|
|Permenantly delete from all lists
||This will delete the selected subscriber records, physically removing them from the database. WARNING: The system will not remember these subscriber records. All of the information related to these subscribers will be permanently destroyed. Do not use this option if a subscriber is opting-out from your mailing list. You must use either of the two unsubscribe options above.|
||This will modify the specified field in the selected subscriber record, assigning them all to the specified value.|
|Change Password Status to
||This will modify the password status for the selected subscriber record.|
|Change Format Preference to
||This will change the subscribers format preference to Formatted (HTML), Plain Text, or Not Specified.|
To use the Subscriber Management tool:
- Choose one of the Subscriber Operations from the drop-down list.
- Choose any additional list, field, or option as needed.
- Click the Submit button.
The operation you select will then be scheduled for processing. The amount of time needed to complete the operation will depend upon the number of subscriber records that have been selected. When the operation is completed, a message will be posted in the Message Center accessible from the Main Menu.
April 18, 2005
Article Entry Shortcuts
New buttons reduce the steps to adding multiple articles.
The Article Entry page now includes a button labeled Save - Add Another. Click this button to save the current article you are working on and then immediately create a new article. The new article will default to the same topic that was assigned to the prior article. Use this button to save time when adding several articles at once.
The Save - Add Sidebar button may also appear if you are able to work with side bar articles. Click this button to add a new article that is automatically assigned to be a side bar of the article you are currently editing. This new side bar article will also default to the topic assigned to the prior article.
April 18, 2005
The Standard Email Header
Add text to the top of every outgoing email message.
This feature allows you to define a standard header that will appear at the top of any outgoing email sent from your account. You can specify both plain text and HTML versions of this content. This header will only appear in email messages and not on any micro-site pages.
November 14, 2004
Survey Reporting added to Content Reporting and Snapshot Report
The survey reports are now available through the new reporting system.
The Content Reports area of the new reporting system now includes a Surveys tab that displays the Active Survey List report. This report lists all of the active surveys for the selected issues/mailings and indicates the number of unique subscribers that have responded to each.
Survey reporting is also accessible from the Snapshot report when a single issue/mailing is selected.
There are two types of survey reports accessible from the Snapshot and Active Survey List reports: the Subscribers who Answered report and the Results Summary report.
The Subscribers who Answered report (accessible through the subscriber detail icon) shows the list of subscribers who responded to the survey and the answers they selected for each question. Filter criteria can be specified at the top right of the report allowing the responses to be separated by questions and answer. In addition, saved search criteria can be applied to restrict the responses to those subscribers that meet the criteria. Use the Subscriber Management tool at the bottom to move or update the selected subscriber records.
The Results Summary report shows what percentage of the respondents chose each possible answer. This report can include data for all responses or it can limit the responses to only those subscribers that have been identified. Click the "Answers for Identified Subscribers" link to limit the report. To access the Results Summary report, click the Results Summary link at the top right of the Subscribers Who Answered report, or click the [RESULTS SUMMARY] link to the right of the survey in the Active Survey List report.
October 20, 2004
Reporting of Clicks on External Links in Microsite
Clicks on external links in the micro-site will be recorded as Page Views instead of Clicks from Email
A change has been made to the way a click on a link to an external Web site is recorded in the reporting system. Prior to this system change, a click on a link on the microsite leading to another Web site that was tracked through a redirected link would appear in the reporting system as a click from email. This change only affects users who have turned on the external link tracking feature on their micro-site (which has been in Beta testing) and that have a significant number of users clicking these links within the micro-site.
The result of this change is that some users may see a decrease in the reported number of clicks from email and an increase in the reported number of micro-site visits. The clicks on external links on the microsite will now be tracked as microsite visits instead of clicks. This provides a more accurate representation of the number of people clicking on an email and excludes clicks that might come from other places.